Topics related to Buisness customers

No Analog Cards in Web Admin Interface

In case of missing analog input cards in Web Admin Interface you should run some commands to check if cards are inserted into the server & if kernel can see the cards. 1. cat /etc/mainboard.xml snap@sukker...

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UAO database backup & restore

To backup the UAO database please follow the steps: 1. sudo -u postgres pg_dump -Fc uao > ~/uao-dump.sql 2. Copy the 'uao-dump.sql' file to your PC / external drive Once system is reinstalled & you want...

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Offline Upgrade

Please follow the steps in order to upgrade the system offline, without the Internett connection: 1. Download the iso image from 'dist.snap.tv' 2. Burn iso image on USB stick (min. 2GB) 3. Login into the system...

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Upgrade via Web Admin Interface - error

In case of a problem when upgrading sw through webinterface please try following: 1. sudo start snaptv-apt-upgrade 2. sudo cat /var/log/upstart/snaptv-apt-upgrade.log E: dpkg was interrupted, you must manuall...

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Remote Control Pairing with Arris VIP1113

Perform following to pair a new RF Remote Control with an existing VIP1113 STB There is a small power button on the bottom of the TV box (ARRIS VIP1113) in the corner. Turn off the box, with the power button o...

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